Service Usage & Refund Policy

Service Usage & Refund Policy

At Rachelle Hair Braiding, we value your time and our commitment to delivering exceptional service. To ensure a smooth booking and service experience, please review our policy below:

Deposits & Rescheduling

• All appointments require a deposit to secure your booking.
• Deposits are fully refundableand may be rescheduled up to 48 hours before your scheduled appointment time.
• Cancellations or rescheduling requests made within 48 hoursof your appointment will result in the deposit being forfeited.

Refunds After Service

• Once a service has been completed, no refundswill be issued under any circumstances. We encourage clients to communicate any concerns during the appointment so adjustments can be made.

Late-Night Service Fee

• Appointments scheduled between 8:00 PM and 3:00 AMare subject to an additional $30 late-night service fee.

Card Payment Processing Fee

• A 9% processing feeapplies to all card transactions. This fee is non-refundable.

By booking an appointment with Rachelle Hair Braiding, you acknowledge and agree to the terms outlined above.